Responsible for the content of this privacy policy and https://www.fivestar-services.de is the Five Star Services GmbH.

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Five Star Services GmbH

Niendorfer Str. 170   -   22848 Norderstedt (Hamburg)   -   Germany

 

Phone: +49 (0)40 85 40 68 - 200

Fax:  +49 (0)40 85 40  68 - 209

E-Mail: infoham@fivestar-services.de

 

Protecting your personal data and safeguarding your personal rights are important to us. We process and use personal data collected when visiting our website in accordance with the currently applicable data protection regulations. Our website may contain links to websites from other providers, which this data protection statement does not cover.

 

COLLECTION AND PROCESSING OF PERSONAL DATA

When you visit our website, our web server automatically stores technical access data like the IP address of your internet service provider, the host name of the system used to access our website, information about the browser and operating system used, the website you were on which directed you to our website, the pages on our website that you visit, and the date and time of your visit. This data cannot be assigned to a specific person using the information available to us, however. We use this technical access information only to improve the appeal and user-friendliness of our website and to detect any technical problems early. The use of your IP address is also technically necessary in order for you to view our website. Except for this technical access data, it is possible to explore virtually our entire website without providing any personal data. In accordance with the principles of data avoidance and data minimisation, we only collect, store and use personal data when it is required for your desired purpose or when you have voluntarily provided us with it. We use your personal data to process your orders, respond to your queries, provide you with access to special information and offers or provide you with special services (send you our newsletters etc.) Furthermore, we only collect, process or use such personal data when it is required for the purposes of compelling legitimate interests pursued by the Five Star Services GmbH  and these interests are not overridden by your own legitimate interests in the exclusion of the processing of your data.

 

Legal basis for the above Collection and processing of your personal data is Art. 6, Paragraph (1), Letter f), GDPR.

 

PASSING ON OF PERSONAL DATA

We Five Star Services GmbH only pass on the personal data you provide without your explicit consent to the extent necessary for fulfilling your order, and only to the subsidiaries and business partners involved in this process. We will not pass on your data to uninvolved third parties and we will especially not sell your data to commercial users for marketing purposes.

 

COOKIES

We use cookies in some areas of our website in order to track visitors’ preferences and set up the webpages in an optimal way. Cookies are not viruses and therefore do not pose a risk to your computer. Rather, cookies are very small text files that are stored on your PC. These cookies are used by our server to recognise your computer and make navigating and using our website easier for you. You can configure the settings of your browser so that cookies are generally accepted or stored, or so that you are prompted to decide on individual cookies on a case-by-case basis. You can find our more about this using your browser’s help function, among other things.

 

Hosting and backend infrastructure

These types of services are designed to host data and files so that Five Star Services GmbH / https://www.fivestar-services.de can be managed and used. Furthermore, these offerings may provide a ready-made infrastructure that handles specific functions or entire components for  Five Star Services GmbH / https://www.fivestar-services.de. Some of these services work with geographically distributed servers, making it difficult to determine the location where the personal information is stored.

„Amazon S3“ & „AWS“ (Amazon Web Services, Inc.)

AWS is a hosting provider of Amazon Web Services, Inc., which  Five Star Services GmbH / https://www.fivestar-services.de uses to store these pages, for example.

Processing location: Frankfurt, Germany

Data protection:

https://aws.amazon.com/de/privacy/

 

Using Adobe Typekit

We use Adobe Typekit for the visual design of our website. Typekit is a service of Adobe Systems Software Ireland Ltd. which grants us access to a font library. To integrate the fonts we use, your browser needs to connect to an Adobe server in the US and download the font we need for our website. Adobe receives the information that your website has been called from your IP address. For more information about Adobe Typekit, see the Adobe privacy policy, which you can access here:

https://www.adobe.com/de/privacy/policies/typekit.html

 

WEB ANALYSIS WITH GOOGLE ANALYTICS

This website uses Google Analytics, a web analysis service offered by Google Inc. (‘Google’). The lawful basis for the use of this service is Article 6(1)(f) GDPR. Google Analytics uses ‘cookies’, which are text files that are stored on your computer to allow an analysis of your use of the website. The information generated by the cookie on your use of the website, such as:

• browser type/version,

• operating system used,

• referrer URL (the page you were visiting which directed you to our website),

• host name of the computer accessing the website (IP address) and

• time of server query,

is generally transmitted to a Google server in the USA and stored there.

We use Google Analytics on this website with the extension code ‘anonymizeIP’. This code ensures that your IP address is masked, so that all of the data is collected anonymously. Only in exceptional cases is your full IP address transmitted to a Google server in the USA and stored there. Google uses this information on behalf of the website operator to evaluate your use of the website, compile website activity reports and provide further services associated with the use of both the website in particular and the internet in general to the website operator. The IP address transmitted from your browser as part of Google Analytics is not compiled with other Google data. You can prevent the collection of data generated by the cookies and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing the browser plugin provided at the following link: https://tools.google.com/dlpage/gaoptout. Further information on data protection in connection with Google Analytics can be found, for example, in the Google Analytics help section: https://support.google.com/analytics/answer/6004245?hl=en.

 

THE SECURITY OF YOUR DATA

The data provided by you is protected by us using suitable technical and organisational measures. in order to safeguard it against random or intentional manipulation, loss, destruction or access by unauthorised persons. Our security measures are continuously reviewed and improved based on technological progress and organisational possibilities.

 

SSL ENCRYPTION

This website uses SSL encryption for security reasons and to protect the transmission of confidential information, such as the queries you send to us as the page operator. You can tell that a connection is encrypted by looking at the address line of your browser and noting that ‘http://’ has changed to ‘https://’ and seeing the lock icon in the browser line.

If SSL encryption is activated, the data you send us cannot be viewed by third parties.

 

INFORMATION, MODIFICATION AND DELETION OF YOUR DATA

You have the right to ask at any time in writing whether we are storing any of your personal data and what personal data we hold for you. We will then send you the corresponding information. Please direct your query to our Data Protection Officer (see below). You can also contact our Data Protection Officer if you wish to correct, delete or block your data.

 

YOUR CONTACT FOR DATA PROTECTION

If you have questions, suggestions or complaints regarding the processing of your personal data, please contact our Data Protection Officer directly.

 

Our Data Protection Officer is:

 

FK-Datenschutz UG

(haftungsbeschränkt)

 

Herr Frank Kowalski

Tangstedter Weg 38E

D - 22851 Norderstedt

 

phone. +49 (0) 40 / 943 63 764

fax: +49 (0) 40 / 943 63 765

kowalski[at]fk-datenschutz.de

 

www.fk-datenschutz.de

 

 

 

 

 

 

 

As of January 2021